Privacy Policy

1. Information We Collect

1.1 Business Information

• Company name and contact details
• Project requirements and specifications
• Technical documentation and system requirements

1.2 Technical Information

• System logs and performance data
• Device configuration information
• Error reports and debugging information

2. How We Use Your Information

• Develop and deliver custom software solutions
• Design and implement IoT systems
• Provide technical support and maintenance
• Process payments and maintain financial records

3. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit and at rest is encrypted using industry-standard protocols
• Access Control: Strict access controls limit data access to authorized personnel only
• Secure Development: Our development practices follow secure coding standards

4. IoT and Device Data

For IoT projects, we handle device data with special care:

• Data Minimization: We collect only data necessary for system functionality
• Local Processing: Where possible, data is processed locally on devices
• Secure Transmission: All device communications use encrypted protocols

5. Account Deletion - SwitchFlo Users

SwitchFlo users have the right to delete their account and personal data at any time. To request deletion:

• Via Mobile App: Open SwitchFlo app → Settings → Account → Delete Account
• Via Email: Send request to contact@tiotlabs.com with subject "Account Deletion Request"

What Gets Deleted: Personal information, device configs, usage history.
What We Retain: Anonymized analytics, transaction records (for tax purposes).